When will my order ship?
Each item has a different processing timeframe. Look at the individual product page for shipping timelines. Remember that if an order says it will ship in a certain amount of business days, this does not include weekends or holidays.
Domestic orders should take 3-7 business days to arrive, after it has been shipped. Most international orders arrive in 3-6 weeks, but can take up to 8 weeks depending on the location.
Do you ship internationally?
Yes! We ship worldwide.
Packages leaving the US will be shipped to a regional hub and then to the destination country. Once the packages reach their destination country, they are handed over to the country’s local postal service for final delivery. Keep in mind that international orders can take up 3- 6 weeks to be delivered.
How much does shipping cost?
Each product has different shipping costs based on weight.
International Customs and VAT
For International Shipping, customs has the right to impose an additional fee or VAT. The fee varies by country and we are unable to calculate this in advance. Colypto is not responsible for the payment of this fee.
Using the UK as an example, they state they will charge VAT on any shipment with a value greater than £15, which equates to approximately $23.27 USD.
Taxes will vary from country to country, as will tax enforcement. We have found Canada and the UK to be among the countries with the strictest enforcement, unfortunately. At any rate, this is an extremely common issue for international customers. For folks that are especially upset or feel they were unlawfully taxed, we recommend they contact their customs office to file a dispute. Customs offices will have forms available where their citizens can file their dispute, like this one for the UK:
If you have questions, feel free to reach out to us directly at support@colypto.com
