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RETURN & EXCHANGE

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How do I track my order?

If you want to track your order then follow the steps:

  1. Open your Dashboard > Order section page.
  2. Please allow at least 1 to 3 business days for items to be shipped after purchasing (reminder: business days do not include weekends or holidays).
  3. You can track your package’s progress more closely through the shipping provider which is most likely USPS for domestic and DHL for international shipments.
  4. For international orders, once your items arrive to the destination country, final tracking will not be available, but your package should ship within 3-6 weeks.
  5. In the event your item was marked as delivered by the Postal Service, we kindly ask that you reach out to your local post office.
  6. There may be a chance your item was prematurely scanned and marked as delivered. In the event this happens your item may be delivered a day or two after the fact.
  7. Should you not receive your item by then, please do not hesitate to contact us at support@Colypto.com
  8. Colypto Customer Service Team will be happy to assist you.

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